Returns & Exchanges
At SPARK PAWS, we want you and your pet to be 100% satisfied with your purchase. If the fit isn't perfect or you've changed your mind, we offer a 30-day window for hassle-free returns and exchanges on all unworn items.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the product is free of pet hair and signs of wear.
Ship It Back
Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your new exchange size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing