Frequently Asked Questions
Everything you need to know about our premium dog streetwear.
How do I know which size to buy for my dog?
We recommend measuring your dog's chest girth and neck circumference. Each product page features a specific size guide; if your dog is between sizes, we suggest choosing the larger size for a more comfortable fit.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges. Items must be in their original, unworn condition with tags attached. Please ensure the product is free of pet hair before returning.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the domestic region. International shipping times vary by location but generally range from 7-14 business days.
Are your products machine washable?
Most of our hoodies and jackets are machine washable on a cold, gentle cycle. We recommend air drying to maintain the integrity of the fabric and print.
Do you offer matching sets for humans?
Yes! We specialize in matching human-and-dog apparel. Look for the 'Matching Sets' category to find hoodies and knitwear designed for both you and your pup.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.